Careers

AmbaTech offers challenging assignments, competitive salaries and career opportunities including promotions within the organization.

Service-Money-Satisfaction

In any job or business, it is very hard to strike a balance between fruits of Service-Money-Satisfaction. Many may find a balance between Money-Satisfaction but may not be rendering a service to society. Some may balance Service-Satisfaction but may not earn much money.

If you look for a striking balance between fruits of Service-Money-Satisfaction, come join AmbaTech. We serve medical fraternity with our innovative products and solutions, with heartfelt enjoyment on indirect service to society. We take work satisfaction with niche product lines, support services and value for customer as business principles. We also earn our money with modesty to continue our best efforts for years to come.

So why wait…If you are a serious person, looking forward for a life-time career opportunity, come join us.

Technical Support Executive – Full Time – CA, USA 

Responsibilities Include:

Provide Product installation support to customers (Online / Onsite).

Provide Product training to customers (Online / Onsite).

Provide Product demo to customers (Online / Onsite).

Provide Product customization (reports etc…) to customers (Online / Onsite)
Handle customer service/support queries (calls/ emails/ online) to help Identify customer issues, troubleshoot the problem, provide solution and train the customer to avoid future repetition of issues.

Create guidelines for customer service/support queries handling and troubleshooting tips and keep it updated all time.

Track customer service/support queries, provide consolidated reports to CEO.

Provide improvement tips / feedback / suggestions on Product to CEO.

Provide product order processing support including QC, packing and shipment.

Participate in new product R&D, discussions, analysis and data collection.

Assist QMS – MR on implementation, monitoring and auditing.

Provide improvement tips / feedback / suggestions on QMS to MR.

Ensure all related QMS documents/records are available in place and in accordance to the regulatory.

Provide training on technical subjects to colleagues as required.

Provide Business Development support. Identify potential leads during support calls and pass to Business development team for follow-up.

Provide Product/QMS/Support training and support to new employees.

Participate in tradeshows or other conferences as advised by Team Lead.

Business Development Executive – Part-Time – CA, USA

Responsibilities Include:

Identify and handle leads from online, offline resources for business development.

Use CRM for customer data mining, leads management, follow-up, sales conversion and collect customer feedback.

Reaching mass customers through email, SMS and bizsites.

Provide Product training to customers (Online / Onsite)

Provide Product demo to customers (Online / Onsite)

Provide Product customization (reports etc…) to customers (Online / Onsite)

Handle customer business enquiries (calls/ emails/ online) to help Identify customer requirements and provide required product demos and convert to product sales.

Create guidelines for business developments, sales and marketing requirements to increase company revenue.

Track leads, contacts, potentials and order generated using online CRM and provide consolidated reports to Head.

Provide improvement tips / feedback / suggestions on Product to CEO.

Provide product order processing support for technical support team.

Collect feedback from customer and send consolidated reports to Head.

Work on registering with various online portals for business promotion.

Work on Live Chat application for online customer enquiry handling through website.

Handle customer enquiries from online business portals and convert to sales.

Follow internal standard process and provide support for operational efficiency

Assist QMS – MR on implementation, monitoring and auditing.

Provide improvement tips / feedback / suggestions on QMS to MR.

Ensure all related QMS documents/records are available in place and in accordance to the regulatory.

Provide training on business subjects to colleagues as required.

Provide technical support enquiries to technical team and follow-up with customer on satisfactory solution

Provide Product/Business development training to new employees.

Participate in tradeshows or other conferences as advised by Lead.

Get customer feedback and requirements and provide specification for new software features and upgrades

Involve in product features discussion and provide innovative ideas for development.

Help support Technical Executive Team on customer specific tasks